Return Policy

At Atevo Leather, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You may return eligible items within 14 days of delivery. Products must be:

• Unused and in original condition

• Returned with original packaging and tags

• Free from damage, stains, or alterations

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products

• Gift cards

• Final sale or clearance items

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or incorrect upon arrival.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging.

Contact Us

For return requests or assistance, please contact our customer support team through our website contact page or email support.